User Tag List

+ Reply to Thread
Results 1 to 10 of 10

Thread: Newford Parts Centre

  1. #1
    Bodger

    Join Date
    Apr 2016
    Location
    Langley BC
    Posts
    95
    Thanks
    0
    Thanked 4 Times in 4 Posts

    Thumbs down Newford Parts Centre

    Paid 167 + 75 Shipping to Canada for what was advertised as a very good original Mk2 Cortina exhaust manifold which I was told had not been welded on and was coated in a high temperature paint.

    My original manifold has stress cracks and brazing repairs which makes it next to impossible to get a good weld on it. I was looking for something I can bolt on and go with no extra work, especially for the price.

    Nick assured me to the quality as I voiced my concerns about not wanting to end up with a low quality manifold. Shipping time was decent, got it in a week and a bit. Upon unboxing my eye was drawn to the repairs on one of the collectors.



    I emailed Nick back to voice my disappointment since I was told I was getting a manifold which had not been welded on, and also with the paint flaking off due to rust underneath it will need to be recoated. Reply taken from my email in response

    "These manifolds were welded like that.... I've seen loads of NEW ones that weren't much better.

    I am guessing that this was painted some time ago... but my friend who I got it from said it was hi temp paint.

    Probably could do with another coat."

    I then followed up with this picture asking if he thinks this is a factory weld.



    Reply was.. "

    I didn't really notice that and it does look like a repair.... albeit on the underside.

    It is the best manifold I have seen for a while and most repairs I have seen have been further down near the front pipe"

    So either things are not checked to be as advertised before they are packaged and sent off, or they are seen and sent off in condition not as advertised. Especially with a repair that is the most visible thing on the manifold and when you're packaging it, how could you miss it.

    Will not be a returning customer, if you're going to order used parts, would recommend getting photos beforehand.

  2. #2
    Spanner Monkey

    Join Date
    Feb 2012
    Location
    United Kingdom
    Age
    59
    Posts
    414
    Thanks
    0
    Thanked 21 Times in 21 Posts

    Re: Newford Parts Centre

    That is disgusting customer service, looks to me like an old bodged manifold ,puffed over with no more than rattle can wheel silver.

  3. #3
    I support TS Decade Plus User
    Turbosport Subscriber
    alladdin's Avatar

    My 1st Project
    My 2nd Project
    Join Date
    May 2005
    Location
    s.wales
    Age
    56
    Posts
    9,490
    Thanks
    109
    Thanked 377 Times in 372 Posts

    Re: Newford Parts Centre

    Quote Originally Posted by piekey View Post
    That is disgusting customer service, looks to me like an old bodged manifold ,puffed over with no more than rattle can wheel silver.
    agree with the above !

  4. #4
    I support TS Decade Plus User
    Turbosport Subscriber
    alladdin's Avatar

    My 1st Project
    My 2nd Project
    Join Date
    May 2005
    Location
    s.wales
    Age
    56
    Posts
    9,490
    Thanks
    109
    Thanked 377 Times in 372 Posts

    Re: Newford Parts Centre

    Quote Originally Posted by Langlia View Post
    Paid 167 + 75 Shipping to Canada for what was advertised as a very good original Mk2 Cortina exhaust manifold which I was told had not been welded on and was coated in a high temperature paint.

    My original manifold has stress cracks and brazing repairs which makes it next to impossible to get a good weld on it. I was looking for something I can bolt on and go with no extra work, especially for the price.

    Nick assured me to the quality as I voiced my concerns about not wanting to end up with a low quality manifold. Shipping time was decent, got it in a week and a bit. Upon unboxing my eye was drawn to the repairs on one of the collectors.



    I emailed Nick back to voice my disappointment since I was told I was getting a manifold which had not been welded on, and also with the paint flaking off due to rust underneath it will need to be recoated. Reply taken from my email in response

    "These manifolds were welded like that.... I've seen loads of NEW ones that weren't much better.

    I am guessing that this was painted some time ago... but my friend who I got it from said it was hi temp paint.

    Probably could do with another coat."

    I then followed up with this picture asking if he thinks this is a factory weld.



    Reply was.. "

    I didn't really notice that and it does look like a repair.... albeit on the underside.

    It is the best manifold I have seen for a while and most repairs I have seen have been further down near the front pipe"

    So either things are not checked to be as advertised before they are packaged and sent off, or they are seen and sent off in condition not as advertised. Especially with a repair that is the most visible thing on the manifold and when you're packaging it, how could you miss it.

    Will not be a returning customer, if you're going to order used parts, would recommend getting photos beforehand.
    did you use paypal ? or credit card ?

  5. #5
    I support TS Turbosport Subscriber rallyrob's Avatar

    Join Date
    Apr 2010
    Location
    Middlesex
    Age
    51
    Posts
    1,915
    Thanks
    72
    Thanked 125 Times in 119 Posts

    Re: Newford Parts Centre

    Even if you didn't use paypal you should get a refund on the distance selling regulations.
    Looks shite to me...

  6. #6
    Bodger

    Join Date
    Apr 2016
    Location
    Langley BC
    Posts
    95
    Thanks
    0
    Thanked 4 Times in 4 Posts

    Re: Newford Parts Centre

    I would have paid via the website with my Mastercard, I'm unsure of the selling regulations since I'm in Canada. Not sure what recourse I have? I did not reply after the last email because I thought it pointless. Should I be requesting a partial refund through the seller or should I be going to my credit card company?

    Obviously the goods dont match the description.. just because you've seen worse doesnt justify the quality of the manifold.

    Thanks for any help.

  7. #7
    TURBOSPORT SPONSOR Turbosport Subscriber
    Turbosport Moderator
    Turbosport Administrator
    Graham's Avatar
    My Race Car
    My 1st Project
    Join Date
    Feb 2006
    Location
    Ely, Cambs
    Age
    52
    Posts
    23,746
    Thanks
    233
    Thanked 1,918 Times in 1,795 Posts

    Re: Newford Parts Centre

    i would start with the credit card company

  8. #8
    I support TS Decade Plus User
    Turbosport Subscriber
    wildo105e's Avatar

    My 1st Project
    My 2nd Project
    Join Date
    Oct 2006
    Location
    Manchester
    Age
    49
    Posts
    2,777
    Thanks
    96
    Thanked 167 Times in 164 Posts

    Re: Newford Parts Centre

    TBH i have never used them even though they are not that far from me they seemed over priced and when i have spoken to them he seemed a bit arrogant but that's just my opinion.

    for that price i would expect NOS not repaired, thats never come made new like that surely

    To the point in question i would get on to my credit card as mentioned as there should be protection.
    Last edited by wildo105e; 30-11-2019 at 14:13.

  9. #9
    Racer

    Join Date
    May 2012
    Location
    Camberley, Surrey
    Posts
    2,229
    Thanks
    3
    Thanked 196 Times in 196 Posts

    Re: Newford Parts Centre

    Quote Originally Posted by Graham View Post
    i would start with the credit card company
    We may have the Section 75 C/Card protection in the UK but Canadia or US buyers may not have similar protections unfortunately! If the seller agrees to refund they may ask for the goods back at your cost - possibly more than they charged you, or you just go straight to a County Court Small Claim - which could be done online so many be possible from another country?

  10. #10
    Bodger

    Join Date
    Apr 2016
    Location
    Langley BC
    Posts
    95
    Thanks
    0
    Thanked 4 Times in 4 Posts

    Re: Newford Parts Centre

    Called my CC company. They have informed me of the steps needed to be taken. I have to send the item back which I have informed Newford Auto Parts about. Needs to be shipped with a tracking # , if I'm refused a refund then it can be disputed. Easiest alley for Newford is to refund the full value and shipping charges. Will need to wait approx 15 days before the CC Company will take any action.

    Need to send back on my own dime, ever where else in the world except Europe you can request a return label.

+ Reply to Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts